Program Coordinator (PC)

Job Summary:    The Program Coordinator (PC) is responsible for the oversight, leadership, and care being provided within one residential setting. The Program Coordinator (PC) is responsible for the daily well-being and safety of the clients he/she works with, training employees, ensuring the client’s care plans are being followed, while also assisting clients with all activities of daily living (ADLs), personal cares and program implementation and data collection. Ensure adequate supervision of clients; assist with household maintenance and housekeeping.

Mount Olivet Rolling Acres – MORA – is a diverse and inclusive nonprofit that has supported adults, seniors and children with developmental disabilities, behavioral health needs as well as age-related and chronic medical conditions for over 50 years in the Twin Cities metro.

An array of services: Adult Day Services, Contracted Case Management, Community Supports, over 30 Residential Homes, Respite, Therapeutic Recreation, Training for Guardians & Families, and a unique therapeutic Summer Camp for Youth with Autism. Our Metro Crisis Coordination Program (MCCP) offers a safety net of crucial and cost-effective services for adults and children.

Pay Range: $17.50-$24.40- Hourly Base Rate, DOQ, Plus an additional $3.00 weekend & overnight differentials.

$1500 Retention bonus for full time time paid out over one year.

Key Duties and Responsibilities as a Program Coordinator (PC):   

  • Assists clients with daily cares, medical needs and supports, ADL’s and mental health supports   
  • Demonstrates an understanding of the person as a unique individual and how to implement programs in accordance with the Coordinated Service and Support Plan (CSSP), Coordinated Service and Support Plan Addendum (CSSP-A), and Individual Abuse Prevention plan
  • Provides person-centered services demonstrated through practice, action, and language
  • Assists Program Supervisor in the assessment and development of client program goals. Implements and monitors the program goals and the data collection by the house team
  • Completes quarterly progress reports for clients, ensuring they are being sent out
  • Participates in the planning of and being a part of the interdisciplinary team (IDT) client meetings
  • Liaison with day programs, guardians, and case managers. Works closely with the IDT to ensure continuity of care between providers
  • Responsible for the overall healthcare management for the clients in conjunction with the Medical Specialist (if applicable)
  • Trains new employees and assists team members to understand client care plans, activities of daily living and active treatment
  • Oversees the house and client binders and works closely with the Program Supervisor/Lead in ensuring that they are maintained according to MORA expectations and licensing standards
  • Ensure fire and weather drills are completed according to licensing determined frequency
  • Works closely with the Program Supervisor/Lead and Employee Scheduler to ensure that all shifts including day program closures are placed on the WorkSchedule and are filled
  • Approves personal need items for clients based on guardian financial approvals and shops for personal needs unless delegated where appropriate
  • Responsible for oversight of household communications (email, phone, communication book, house calendar)
  • Responsible for house financials, including the monthly financial audit, oversight of the client accounts, house bills and recreation fund
  • Responsible for overall household maintenance, housekeeping and ordering (groceries, office supplies, cleaning supplies) unless delegated where appropriate
  • Completes quality improvement tool (Radar) unless delegated where appropriate
  • Completes Census of client leave days
  • Picks up and delivers mail to the Victoria office as needed
  • Ensures adequate supervision of clients, including remaining on shift until a replacement employee arrives
  • Works harmoniously with and shows respect to all internal and external individuals
  • Communicates effectively with others at work verbally and in writing, using the primary spoken language of clients in the home
  • Administers medications following medication administration guidelines
  • Completes all mandatory training either determined by MORA or 245D regulations
  • Reads and follows company policies and procedures
  • Documents program data and daily log information accurately and in a timely fashion 
  • Collaborates with the team to complete other duties as assigned or as needed

Program Coordinator Positions that include FLEX hours: flexible hours are to be used based on the client needs, including but not limited to; client annual meetings, medical appointments, and day program closures. Flex time is also used to provide oversight and management of administrative tasks within the home, including but not limited to; assisting with training, house schedules as needed and onboarding employees, evaluation of employee’s performance and care for clients, house audits, licensing, and other pertinent matters within the home.

Desirable Qualifications:

  • Interest and/or experience in working with persons with Developmental Disabilities in a healthcare oversight capacity
  • Leadership experience and/or training in disability services
  • Strong ability to work with and support a team in understanding client healthcare needs, management of a team and client care plans, and working closely with the IDT and MORA Team (MS PS, Nurse, PD)
  • Designated Coordinator status related to Human Services required
  • Bachelor’s degree or higher in the Human Services field, including, but not limited to: Social Work, Sociology, Special Education, Rehabilitation, Counseling or Psychology

Required Qualifications:

  • Must pass Department of Human Services background check and maintain qualified status
  • Must not be excluded from working in government health programs by the Office of Inspector General
  • Must be able to successfully complete company’s basic job skills assessment
  • If using own vehicle for company business, must have a current valid driver’s license and must have insurance as required by state law.
  • Successful completion of Medication Administration class, regularly passes medications using correct procedure without error
  • Ability to use the computer and do so in alignment with client needs for healthcare and overall care

Cherishing the big-hearted heritage of our beginnings, we actively advocate for equity and inclusion for the individuals we serve and for our employees. Healthy. Happy. Human. Join us.

Mount Olivet Rolling Acres is an Affirmative Action and Equal Opportunity Employer.

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